Last Updated: September 10, 2025
Introduction
Zefaaf Platform ('we', 'the Platform') is committed to protecting the privacy of its users. This policy outlines how we collect, use, and protect personal data when you use the Zefaaf application or website.
Data We Collect
- Registration Data: Name, email address, phone number, country, and date of birth.
- Account Information: Profile pictures, search preferences, marital status, and preferred language.
- Usage Data: Login records, interactions with other members, and communications.
- Content You Share: Messages, audio files, photos, or videos.
- Technical Information: Device type, operating system, IP address, and language.
How We Use the Data
- To create and manage accounts.
- To facilitate search and matching between members.
- To enable communication services (messages, voice, and video calls).
- To improve services and user experience.
- To ensure security and prevent unauthorized use or fraud.
Data Sharing
We may share your data only in the following cases:
- For legal purposes: If required by applicable laws.
- With user consent: If you choose to share your data with another member via the Platform.
Data Protection
We use advanced security protocols (SSL encryption) to protect data during transmission and storage. Access to your data is restricted to employees or partners with a legitimate need only.
User Rights (GDPR)
- Access to your personal data.
- Request correction or update of your data.
- Request deletion of your account and data permanently.
- Object to certain processing activities.
- Obtain a copy of your data in a portable format.
To exercise these rights, please contact us at: support@zefaaf.net
Cookies
We may use cookies to enhance the browsing experience and analyze app usage. You can adjust browser settings to disable them, but this may affect some features.
Children's Privacy
The Platform is not permitted for use by individuals under 18 years of age.
Changes to the Privacy Policy
We may update this policy from time to time. Users will be notified of any material changes via email or through an in-app notification.
Contact Us
If you have any inquiries about this policy or your data, you can contact us at: